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30-Day Return Policy

We know you'll love your NANUK, but if you're not completely satisfied, return it for an exchange of equal value or a refund. This offer applies to orders placed on only and is not applicable to wholesale orders or third-party websites.

If you are not satisfied with your purchase and your product is still in perfect condition, please submit your return request at

All returns must be in perfect condition and submitted within 30 days.

If you have any questions, we’re happy to answer them. Simply send us an email at or give us a call at 1-800-783-6883.

*Please note that the return will be at customer expense and that we do not cover the return fee.

The shipping return fee will be deduced from the return.