Sale Support Coordinator

NANUK's mission is to protect, organize and transport the goods that matter most to people, giving them peace of mind to live in all colors. Our vision is to develop a global brand of equipment protection and to be committed to always doing better for our people, our users and the planet. The company is proud to offer customized products and a variety of complementary services to customers in Canada and abroad.

WHY COME TO BE PART OF THE TEAM AT NANUK??????

• Temporary full-time position from day to week (40hrs);
• 6 months contract with of possibility of extension
• Hybrid telework policy in place (3 days in the office) after training period;
• Opportunities for career advancement and development in a growing company;
• Group insurance program after 6 months on the job;
• Pension plan program after 6 months in office;
• Virtual Health Program;
• Years of Service Recognition Program;
• Paid corporate events;
• 4 weeks of vacation after the first year worked;
• Unlimited coffee and hot chocolate;
• On-site fitness center;
• Human leadership, a culture of collaboration and teamwork;
• A corporate culture that embraces equity, diversity and inclusion;
• An equal access to employment program that invites women, Indigenous peoples, visible minorities and persons with disabilities to submit their applications;
• A good working atmosphere;
• And because, on top of all that, we are the recipient of the employee satisfaction and retention award at the 2024 STIQ Awards Gala des Mérites, as well as the 2024 employer of the year offered by the Les Moulins Chamber of Commerce and Industry!!!

WHAT DOES THE POSITION CONSIST OF?

• Coordinate sales effort with team members and other departments;
• Prepare and complete important documents and draft procedures;
• Provide product training through the various platforms used by the sales team;
• Respond to customer complaints and provide after-sales support upon request;
• Support the onboarding of new clients;
• Assist in the preparation and organization of sales team events;
• Coordinate custom order projects and follow up with clients;
• Sort and organize financial and non-financial data electronically and present reports;
• Qualify prospects;
• Perform various related tasks.

ARE YOU THE NEXT TEAM MEMBER WE'RE LOOKING FOR?

• Bilingualism is essential, both spoken and written, in French (intermediate) and English (advanced) as approximately 90% of daily communication is in English;
• Minimum of 3 to 5 years of experience in an administrative or customer service role;
• Ability to multitask, prioritize and manage time effectively;
• Ability to create and deliver presentations tailored to the audience’s needs;
• Team player with a high level of dedication;
• Organized, responsible and strong problem-solving skills;
• Excellent verbal and written communication skills;
• Ability to handle uncertainty and ambiguity;
• Be approachable;
• Be customer-oriented;
• Have good self-control;
• Strong knowledge of the Office suite (advanced Excel and Power Point);
• Experience working with a CRM; Customer Relationship Management (an asset);
• Experience working with Microsoft Business Central (our ERP system; enterprise resource planning) - an asset;
• Certification in sales or marketing is an asset;
• Flexibility and availability for special events.


By applying to NANUK, you will be part of a tight-knit team of professionals for whom each day represents a new opportunity to accomplish yourself and have fun with colleagues.